Call Center Staffing

Author	: Penny Reynolds
Publisher	: Call Center School Press
Total Pages	: 197
Release	: 2003
ISBN-10	: 0974417904
ISBN-13	: 9780974417905
Rating	: 4/5 (905 Downloads)

DOWNLOAD EBOOK

Book Synopsis Call Center Staffing by : Penny Reynolds

Download or read book Call Center Staffing written by Penny Reynolds and published by Call Center School Press. This book was released on 2003 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Call Center Staffing Related Books

Language: en
Pages: 197

Call Center Staffing

Authors: Penny Reynolds

Categories: Call centers

Type: BOOK - Published: 2003 - Publisher: Call Center School Press

DOWNLOAD EBOOK

Language: en
Pages: 159

Call Center Optimization

Authors: Ger Koole

Categories: Business & Economics

Type: BOOK - Published: 2013 - Publisher: Lulu.com

DOWNLOAD EBOOK

This book gives an accessible overview of the role and potential of mathematical optimization in call centers. It deals extensively with all aspects of workforc

Language: en
Pages: 103

Call Center Forecasting and Scheduling

Authors: Gerry Barber

Categories: Call centers

Type: BOOK - Published: 2000 - Publisher: ICMI Press (International Customer Management Institute)

DOWNLOAD EBOOK

Call Center Forecasting & Scheduling There is simply no way to establish and operate an effective call center environment without a solid understanding of the p

Language: en
Pages: 199

How to Be a Great Call Center Representative

Authors: Robert W. Lucas

Categories: Business & Economics

Type: BOOK - Published: 2001 - Publisher: AMACOM Div American Mgmt Assn

DOWNLOAD EBOOK

Give your front-line call center staff the training they need With How to Be a Great Call Center Representative, call-center staff will learn what technology-ba

Language: en
Pages: 56

Report to the Legislature

Authors: California. Employment Development Department

Categories: Call centers

Type: BOOK - Published: 1999 - Publisher:

DOWNLOAD EBOOK