Download or read book Understanding Knowledge-Intensive Business Services written by Malgorzata Zieba and published by Springer. This book was released on 2021-07-29 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contributes to an improved understanding of knowledge-intensive business services and knowledge management issues. It offers a complex overview of literature devoted to these topics and introduces the concept of ‘knowledge flows’, which constitutes a missing link in the previous knowledge management theories. The book provides a detailed analysis of knowledge flows, with their types, relations and factors influencing them. It offers a novel approach to understand the aspects of knowledge and its management not only inside the organization, but also outside, in its environment.