Download or read book Total Quality in Higher Education written by Ralph G. Lewis and published by CRC Press. This book was released on 1994 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a framework for implementing total quality principles in the college or university environment. It includes the history and principles of quality management and an assessment of factors in the college and university environment that are leading to serious questions concerning higher education effectiveness and efficiency.