The Journey to Wow

The Journey to Wow
Author :
Publisher :
Total Pages : 216
Release :
ISBN-10 : 1633936937
ISBN-13 : 9781633936935
Rating : 4/5 (935 Downloads)

Book Synopsis The Journey to Wow by : Shaun Belding

Download or read book The Journey to Wow written by Shaun Belding and published by . This book was released on 2018-09-24 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Complacency is the enemy. Be as vigilant with your customers as you would your dearest friend." The Journey to WOW is an entertaining, humorous and deeply insightful guide to creating fierce customer loyalty, and transforming an organization's culture into one obsessed with customer experience. Using a unique business parable, WOW delivers penetrating "ah-ha" moments in a lighthearted, sometimes laugh-out-loud writing style. It will resonate with anyone who deals with customers in any type of organization--from the newbie part-time employee, to the corporate CEO.


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Looking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business. Full of practical