Download or read book The Hotel Standards Compendium written by Matt Shiells-Jones and published by Lulu.com. This book was released on 2014-02 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first book in the world to compile definitive basic standards for hotels. Designed as an easy-reference guide with handy tips and instructions to help every hotelier improve and maintain high standards. This title draws on guest experience, industry knowledge and standards laid down by tourist boards and hotels across the world making it probably one of the most definitive and researched titles on hospitality standards. Covering everything from toilets to teapots, driveways to dining rooms, this book is a must have companion for any hotelier.