Download or read book Reference and Information Services written by Richard E. Bopp and published by Greenwood. This book was released on 1995 with total page 654 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated to reflect the latest trends and the newest sources commonly used for reference work, this new edition includes more detailed discussion of a wider range of reference-related services, including interlibrary loan, document delivery, and readers' advisory services. There is also increased attention to ethical issues and a stronger focus on user-centered services, both face-to-face and mediated by technology. In addition, the authors discuss Web sites of significant value and the impact of the Internet on reference services. Copyright © Libri GmbH. All rights reserved.