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Reference and Information Services
Language: en
Pages: 853
Authors: Melissa A. Wong
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2020-05-04 - Publisher: Bloomsbury Publishing USA

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This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and informati
Reference and Information Services
Language: en
Pages: 600
Authors: Kay Ann Cassell
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2018-06-11 - Publisher: American Library Association

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In this book, Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today's libraries.
Reference and Information Services in the 21st Century
Language: en
Pages: 408
Authors: Kay Ann Cassell
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2006 - Publisher:

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Specifies the top resources in major subject areas and genres and shows students how to approach the reference transaction by matching specific types of questio
Evaluation of Reference Services
Language: en
Pages: 360
Authors: William A. Katz
Categories: Language Arts & Disciplines
Type: BOOK - Published: 1984 - Publisher: Psychology Press

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Essays on evaluation techniques for library reference operations in the USA - includes a guide to measurement and planning of services, communication and interv
International Aspects of Reference and Information Services
Language: en
Pages: 182
Authors: Bill Katz
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2019-12-06 - Publisher: Routledge

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This book, first published in 1987, is a stimulating and informative appraisal of the international librarianship scene and the reference service function. Expe