Download or read book Philip Crosby's Reflections on Quality written by Philip B. Crosby and published by McGraw-Hill Companies. This book was released on 1995 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: Acclaimed quality guru Philip Crosby has reached millions of managers through his bestselling books and his renowned Quality College. Reflections on Quality is perfect for managers or anyone interested in the world of work. The only book of bite-sized meditations with quality as its central theme, it is an invaluable gift that managers will want to give themselves.