Download or read book Designing and Tracking Knowledge Management Metrics written by Alexeis Garcia-Perez and published by Emerald Group Publishing. This book was released on 2019-11-15 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge management metrics are one of the weakest areas of practice in the field. Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers.