Download or read book Cross-cultural Communication for the Tourism and Hospitality Industry written by Helen FitzGerald and published by . This book was released on 2002 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is designed for personnel training or for those working within the tourism and hospitality industry. A resource for those involved in the challenging task of meeting the service need of people from a range of cultures and backgrounds.