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CRM in Real Time
Language: en
Pages: 388
Authors: Barton J. Goldenberg
Categories: Business & Economics
Type: BOOK - Published: 2008 - Publisher: Information Today, Inc.

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This comprehensive guide to Customer Relationship Management (CRM) draws on Barton Goldenbergs 20 plus years of experience guiding firms to a successful impleme
CRM to the People
Language: en
Pages: 88
Authors: J. C. Quintana
Categories: Business & Economics
Type: BOOK - Published: 2013-02 - Publisher: Dog Ear Publishing

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CRM to the People was written to help unite everyone in your organization with the vision of CRM attainment. Intentionally brief and to the point, it will becom
Accelerating Customer Relationships
Language: en
Pages: 524
Authors: Ronald S. Swift
Categories: Business & Economics
Type: BOOK - Published: 2001 - Publisher: Prentice Hall Professional

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Preface Corporations that achieve high customer retention and high customer profitability aim for: The right product (or service), to the right customer, at the
Customer Relationship Management
Language: en
Pages: 376
Authors: Stanley A. Brown
Categories: Business & Economics
Type: BOOK - Published: 2000-04-27 - Publisher: Wiley

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Maximize customer satisfaction and maximize your bottom line Over the last decade, too many organizations have assumed that their products or services were so s
Statistical Methods in Customer Relationship Management
Language: en
Pages: 227
Authors: V. Kumar
Categories: Mathematics
Type: BOOK - Published: 2012-07-26 - Publisher: John Wiley & Sons

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Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies that lead to future f