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***BUSINESS BOOK AWARDS 2021 SHORTLISTED TITLE*** Stressed and unhappy at work, Celia Gaze thought to herself one day: “Surely there must be more to life than
Customers for Life
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In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples an
Decolonizing Pathways towards Integrative Healing in Social Work
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The Circle
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INTERNATIONAL BESTSELLER • A bestselling dystopian novel that tackles surveillance, privacy and the frightening intrusions of technology in our lives—a “c
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Damien Broderick has been a leading Australian SF writer since the ‘70s. His novel The Dreaming Dragons was listed in SF: the 100 best novels. His recent nonf