Download or read book Tribal Knowledge Innovation: Encyclopedia of Terms, Phrases and Concepts: Encyclopedia of Terms, Phrases and Concepts written by Leonard F. Bertain Ph. D. and published by . This book was released on 2012-01-01 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the last 25 years, I have been telling people about my work in delivering the War on Waste and the role of Tribal Knowledge in the program. Unfortunately, I use "terms, phrases and concepts" that are crystal clear to me but are not always been entirely obvious to my interested listeners. It turns out that we have evolved over a hundred terms, phrases and concepts that are unique to our view of business. And so I would like to explain as best I can what these terms all mean in our context of a business innovation system. Mind you, we didn't invent all of the terms, we just have put our own spin on them. And this spin has been able to help the CEOs that we work with to manage their companies with our philosophy of business. As a result of this work, many of our client companies have made dramatic improvements in their profits. We have also noticed that some of our clients (roughly 20%) have made dramatic improvements in their businesses. And we call these companies "Quantum Leap Companies." It is not sufficient to merely make this observation. We want to know "why" these Quantum Leaps occurred. We think we know why and so we are reporting our findings in this and a number of following books in this "Tribal Knowledge Book Series."