Download or read book The 7 Universal Laws of Customer Value written by Stephen C. Broydrick and published by Irwin Professional Publishing. This book was released on 1996 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Providing helpful insights from a broad scope of businesses, this straightforward guide succinctly demonstrates how readers can distinguish themselves from the competition and ultimately increase market share. Written by a customer specialist, this book will help readers learn from practical, no-nonsense ideas--so profits will soar and innovation will flourish.