Spanish and English in U.S. Service Encounters

Spanish and English in U.S. Service Encounters
Author :
Publisher : Springer
Total Pages : 294
Release :
ISBN-10 : 9780230619104
ISBN-13 : 023061910X
Rating : 4/5 (10X Downloads)

Book Synopsis Spanish and English in U.S. Service Encounters by : Laura Callahan

Download or read book Spanish and English in U.S. Service Encounters written by Laura Callahan and published by Springer. This book was released on 2009-02-16 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service encounters involve communication between strangers. Communication - or, at times, miscommunication - between strangers who come from different groups can foster the formation of stereotypes. This is therefore an area of particular relevance for investigation. Using service encounters as a vehicle, Callahan examines Spanish as social capital in the United States, focusing on who may use this language and under what circumstances. This book contributes to an examination of Spanish in the United States as a language of selected uses and selected users, along with the factors that can influence United States Latinos acceptance of its use by other Latinos and by non-Latinos.


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