Service Science
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Language: en
Pages: 628
Pages: 628
Type: BOOK - Published: 2011-07-15 - Publisher: John Wiley & Sons
A comprehensive treatment on the use of quantitative modeling for decision making and best practices in the service industries Making up a significant part of t
Language: en
Pages: 388
Pages: 388
Type: BOOK - Published: 2008-01-08 - Publisher: Springer Science & Business Media
Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21
Language: en
Pages: 758
Pages: 758
Type: BOOK - Published: 2010-06-14 - Publisher: Springer Science & Business Media
As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying
Language: en
Pages: 845
Pages: 845
Type: BOOK - Published: 2018-10-16 - Publisher: Springer
The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these c
Language: en
Pages: 403
Pages: 403
Type: BOOK - Published: 2020-01-27 - Publisher: Springer Nature
This book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020. T