Download or read book Participants' Problem-Solving Manual for Kick Down the Door of Complacency written by Charles C. Harwood and published by CRC Press. This book was released on 1998-03-31 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt: Both the Training and Self-Study Manual and the Participants Workbook can be used as a stand-alone problem-solving course or in conjunction with Kick Down the Door of Complacency. The Training and Self-Study Manual enables participants to learn a basic operational problem-solving method by applying it to two case studies, conducted in two workshop sessions. It contains materials presented in the Participants Workbook as well as detailed information and directions for the trainer conducting the workshops. Because each person needs to be trained in problem-solving in order to achieve Continuous improvement on an organizational level, a Participants Workbook is also available. This is an excellent instructional tool that will bring Continuous Improvement principles to life for your employees.