Download or read book Operations Management in Advanced Manufacture and Services Common Issues written by Douglas K. Macbeth and published by Springer. This book was released on 1989-01-01 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Operations management is an important aspect of both manufacturing and service companies. Each sector has something to learn from the techniques of the other. For example, many manufacturing companies are now picking up on the importance of customer service. In a similar way, the logistics of manufacturing and retail have applications in some service organizations.