Download or read book Kick Down the Door of Complacency written by Charles C. Harwood and published by CRC Press. This book was released on 2020-04-28 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kick Down the Door of Complacency provides a new solution to an old problem: how to persuade and teach managers to enact Continuous Improvement. The book is a story of a CEO who persuades his direct reports that having Continuous Improvement is vital, and then leads and teaches them exactly how to do a basic method for the next 24 months.