Download or read book Getting Started in Six Sigma written by Michael C. Thomsett and published by John Wiley & Sons. This book was released on 2004-11-08 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: The basics behind the Six Sigma quality control technique Six Sigma is designed to achieve excellence in customer service and measure deviation from the ideal. It provides a process for placing value on the intangible nature of quality control. The underlying theories of Six Sigma are highly technical and complex. This book is a basic guide to those who are new to the concept, and though this is a complex subject, the concepts involved are not too complex for readers to grasp. Getting Started in Six Sigma demonstrates how an employee or supervisor can implement Six Sigma successfully without having to become technically familiar with process-oriented models or statistical modeling.