Digitizing the Customer Journey

Digitizing the Customer Journey
Author :
Publisher : Bluetrees GmbH
Total Pages : 96
Release :
ISBN-10 : 9783952512630
ISBN-13 : 395251263X
Rating : 4/5 (63X Downloads)

Book Synopsis Digitizing the Customer Journey by : Stephen J. Wright

Download or read book Digitizing the Customer Journey written by Stephen J. Wright and published by Bluetrees GmbH. This book was released on 2019-07-31 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digitizing the Customer Journey is a book emphasizing the need for companies to convert and integrate all their customer service and marketing data into a system that is optimized for an excellent user experience. In today’s times, any business that wants to compete will have to consider the advanced technologies available and implement them as soon as possible, or be left behind! Stephen J. Wright, CEO, COO, and CIO at numerous multinational companies, provides many examples from various types of industries, and gives clear steps how to get started, as well as making major arguments for the effectiveness of this type of change in any business-to-consumer company. You will get the answers to the following questions: ✔ What are some of the ways technology has brought change to the economy? ✔ What is a customer journey? ✔ What are the three most important processes in every business? ✔ Why is a business that has digitized its processes likely to do better than one that hasn’t? ✔ What are the best ways you can use technology to digitize the customer journey? ✔ What is a circular economy?


Digitizing the Customer Journey Related Books

Digitizing the Customer Journey
Language: en
Pages: 96
Authors: Stephen J. Wright
Categories: Business & Economics
Type: BOOK - Published: 2019-07-31 - Publisher: Bluetrees GmbH

DOWNLOAD EBOOK

Digitizing the Customer Journey is a book emphasizing the need for companies to convert and integrate all their customer service and marketing data into a syste
Digital Business Transformation
Language: en
Pages: 224
Authors: Nigel Vaz
Categories: Business & Economics
Type: BOOK - Published: 2021-01-05 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

Fuel your business' transition into the digital age with this insightful and comprehensive resource Digital Business Transformation: How Established Companies S
Digital @ Scale
Language: en
Pages: 290
Authors: Anand Swaminathan
Categories: Business & Economics
Type: BOOK - Published: 2017-06-02 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

A blueprint for reinventing the core of your business Value in the next phase of the digital era will go to those companies that don't just try digital but also
The INSURTECH Book
Language: en
Pages: 331
Authors: Sabine L.B VanderLinden
Categories: Business & Economics
Type: BOOK - Published: 2018-04-10 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

The definitive compendium for the Insurance Digital Revolution From slow beginnings in 2014, InsurTech has captured US$7billion in investment since 2010 — a 1
Digital Management in Covid-19 Pandemic and Post-Pandemic Times
Language: en
Pages: 197
Authors: Richard C. Geibel
Categories: Business & Economics
Type: BOOK - Published: 2023-01-13 - Publisher: Springer Nature

DOWNLOAD EBOOK

This book presents select contributions of the International Scientific-Practical Conference 2021 (ISCP 2021) organized by East European University (Georgia) an