Download or read book Communication Skills for Department Chairs written by Mary Lou Higgerson and published by Jossey-Bass. This book was released on 1996-08-15 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Developed from the author's extensive background in administration, organizational communication, and conducting training sessions, this book presents communication strategies tailored to the specific responsibilities and contexts of the department chair's position. The strategies are applied in real-life case studies that develop critical thinking and communication skills. Practices, questions, prompts, and analyses walk the reader through the case situations to possible solutions to problems. This is a practical and engaging resource for anyone who communicates with multiple constituencies"--Back cover.