Download or read book Communication in Nursing - Elsevier eBook on VitalSource (Retail Access Card) written by Julia Balzer Riley and published by . This book was released on 2019-12-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Active Learning features in every chapter promotes active, goal-directed reading. Wit & Wisdom boxes present selected verses and quotations relevant to chapter topics, adding interest and humor. These boxes provide moments of relief from serious topics and "a-ha" moments when theory becomes linked to practice. End-of-chapter exercises help you to master chapter techniques and strengthen your communication skills. QSEN preface and exercises stress how communication impacts safety and quality of care. Discusses the importance of interprofessional education and communication in the healthcare environment. Addresses the importance of "presence" in nursing - being present for clients, families, colleagues, and self. NEW! Starting with You chapter focuses on personality assessment using the Gallup CliftonStrengths among additional assessment methods. Two chapters have been combined to create a new one titled, Communicating Assertively and Responsibly with "Difficult" Clients and Colleagues, to help you better address aggressive and difficult clients and colleagues. UPDATED! Navigating the Expanding World of Digital Communication and Understanding Each Other chapters have been extensively updated to reflect most recent information. NEW! Chapter exercises incorporate teaching strategies such as cinemeducation and medical improvisation to help facilitate various learning types. UPDATED! Topics of mindfulness, resilience, and inter-collaborative communication have been incorporated throughout. NEW! Additional examples incorporated into Moments of Connection boxes highlight beneficial outcomes of successful communication and provide concrete examples of how communication techniques work.