Download or read book Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies written by Kloby, Kathryn and published by IGI Global. This book was released on 2012-03-31 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens, including suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field"--Provided by publisher.