Art of the Apology
Author | : Lauren M. Bloom |
Publisher | : |
Total Pages | : 0 |
Release | : 2014 |
ISBN-10 | : 1937075001 |
ISBN-13 | : 9781937075002 |
Rating | : 4/5 (002 Downloads) |
Download or read book Art of the Apology written by Lauren M. Bloom and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Maybe you can't make things right, but you can apologize, and hope for forgiveness. Bloom examines the value and power of apologizing. She identifies the six essential elements of any effective apology-- and the thirteen most common ways to botch it.