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Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sa
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Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in c
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As more and more organizations scale back on their in-the-field sales operations, sales pros have had to focus their energy and skills on closing deals over the
Phone Sales
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How can you get through gate-keepers? How can you get calls returned? How can you reach more prospects instead of their voicemails? Phone Sales will make your p
Successful Telephone Selling in the '80s
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