Supervision in the Hospitality Industry, Study Guide
Author | : John R. Walker |
Publisher | : John Wiley & Sons |
Total Pages | : 145 |
Release | : 2009-02-09 |
ISBN-10 | : 9780470284728 |
ISBN-13 | : 0470284722 |
Rating | : 4/5 (722 Downloads) |
Download or read book Supervision in the Hospitality Industry, Study Guide written by John R. Walker and published by John Wiley & Sons. This book was released on 2009-02-09 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human resources are led, not managed. This sixth edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors - the people on whom success or failure of every hospitality enterprise depends.