Managing Quality Customer Service

Managing Quality Customer Service
Author :
Publisher : Crisp Pub Incorporated
Total Pages : 94
Release :
ISBN-10 : 0931961831
ISBN-13 : 9780931961830
Rating : 4/5 (830 Downloads)

Book Synopsis Managing Quality Customer Service by : William B. Martin

Download or read book Managing Quality Customer Service written by William B. Martin and published by Crisp Pub Incorporated. This book was released on 1989 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical, self-study book was developed to help you establish and manage a quality service operation.


Managing Quality Customer Service Related Books

Managing Quality Customer Service
Language: en
Pages: 94
Authors: William B. Martin
Categories: Business & Economics
Type: BOOK - Published: 1989 - Publisher: Crisp Pub Incorporated

DOWNLOAD EBOOK

This practical, self-study book was developed to help you establish and manage a quality service operation.
Your Customers' Perception of Quality
Language: en
Pages: 216
Authors: Baboo Kureemun
Categories: Business & Economics
Type: BOOK - Published: 2011-04-25 - Publisher: CRC Press

DOWNLOAD EBOOK

Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers' Perception of
The Effortless Experience
Language: en
Pages: 258
Authors: Matthew Dixon
Categories: Business & Economics
Type: BOOK - Published: 2013-09-12 - Publisher: Penguin

DOWNLOAD EBOOK

Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wr
Quality
Language: en
Pages: 488
Authors: Bo Bergman
Categories: Business & Economics
Type: BOOK - Published: 1994 - Publisher: McGraw-Hill Companies

DOWNLOAD EBOOK

Introduces quality management and methodology at an undergraduate level. Divided into five parts, it offers a comprehensive review of the subject and includes a
Moments of Magic
Language: en
Pages: 80
Authors: Shep Hyken
Categories: Business & Economics
Type: BOOK - Published: 1993 - Publisher: Shepard Presentations, LLC

DOWNLOAD EBOOK