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Program Evaluation and Performance Measurement: An Introduction to Practice, Second Edition offers an accessible, practical introduction to program evaluation a
Performance Measurement
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Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance
Measuring Performance and Benchmarking Project Management at the Department of Energy
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Authors: National Research Council
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In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council
Measuring the Performance of Human Service Programs
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Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more ac
Transforming Performance Measurement
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Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the cruci