Orchestrating Experiences
Author | : Chris Risdon |
Publisher | : Rosenfeld Media |
Total Pages | : 337 |
Release | : 2018-05-01 |
ISBN-10 | : 9781933820743 |
ISBN-13 | : 1933820748 |
Rating | : 4/5 (748 Downloads) |
Download or read book Orchestrating Experiences written by Chris Risdon and published by Rosenfeld Media. This book was released on 2018-05-01 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.