Download or read book Manager's Tough Questions Answer Book written by Al Guyant and published by Simon & Schuster. This book was released on 1996 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE MANAGER'S TOUGH QUESTION ANSWER BOOK gives you hundreds of word-for-word responses that will help you defuse conflicts, gain the support of colleagues, motivate employees, and avoid misunderstandings. You'll find several choices of response for each question, making it easy for you to convey exactly the message you wish to send in every on-the-job situation.