Knock Your Socks Off
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Language: en
Pages: 224
Pages: 224
Type: BOOK - Published: 1999 - Publisher: Amacom Books
The successful "Knock Your Socks Off" (KYSO) formula for wowing customers is back, adapted into a surefire strategy for winning sales by the illustrious consult
Language: en
Pages: 0
Pages: 0
Type: BOOK - Published: 2013 - Publisher: Amacom
The bestselling customer service management book-updated with fresh examples, new tools, and the latest, cutting-edge ideas.
Language: en
Pages: 176
Pages: 176
Type: BOOK - Published: 2005 - Publisher: AMACOM/American Management Association
Another knockout in the grand tradition of "Knock Your Socks Off Service"!
Language: en
Pages: 232
Pages: 232
Type: BOOK - Published: 2000 - Publisher: Amacom Books
Based on the popular, breezy approach of the Knock Your Socks Off Service series, the authors provide managers with an upbeat primer on creating a first-class r
Language: en
Pages: 196
Pages: 196
Type: BOOK - Published: 2003 - Publisher: AMACOM Div American Mgmt Assn
Outlines the skills and techniques of providing superior customer service.
