Itil For Dummies
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Type: BOOK - Published: 2012-03-08 - Publisher: John Wiley & Sons
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A plain-English guide to managing IT from the customer's perspective Practical guidance on delivering and managing IT so that it meets the multiple needs and de
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ITIL For Beginners The Complete Beginner's Guide To Learn IT Service Management In 24 Hours Or Less! ITIL is a five level framework for information and technolo
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ITIL, Made Simple! A comprehensive yet nicely abbreviated alternative to the five multi-thousand page volumes comprising the Information Technology Infrastructu