High Tech, High Touch
Author | : Lynn Jurewicz |
Publisher | : American Library Association |
Total Pages | : 166 |
Release | : 2003-07-28 |
ISBN-10 | : 0838908608 |
ISBN-13 | : 9780838908600 |
Rating | : 4/5 (600 Downloads) |
Download or read book High Tech, High Touch written by Lynn Jurewicz and published by American Library Association. This book was released on 2003-07-28 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: High Tech, High Touch illustrates technical solutions that really work, inspired by effective customer service strategies used by businesses. These are unique technology solutions—based on digital libraries, portals, e-mail notifications, and database interfaces to the web—to solve everyday public library problems.