Discovering The Right Key Performance Indicators In Libraries
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This is a practical guide covering the types of indicators to use and the role of performance measurement in LIS management. The book is aimed at all those who
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The purpose of this reference book is to give the reader a quick and effective access to the most appropriate Key Performance Indicator (KPI). The 17,000 KPIs a
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Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, e