Customer-centric Knowledge Management
Author | : Minwir Al-Shammari |
Publisher | : IGI Global |
Total Pages | : 0 |
Release | : 2011-08-26 |
ISBN-10 | : 1613500890 |
ISBN-13 | : 9781613500897 |
Rating | : 4/5 (897 Downloads) |
Download or read book Customer-centric Knowledge Management written by Minwir Al-Shammari and published by IGI Global. This book was released on 2011-08-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation, contributing to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies"--Provided by publisher.