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Consumer Complaint Handling In America Complaint Handling Practices Of Business State

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Consumer Complaint Handling in America: Complaint handling practices of business, state
Language: en
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Consumer Complaint Handling in America: Complaint handling practices of business, state

Authors: Technical Assistance Research Programs Institute
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Type: BOOK - Published: 1985 - Publisher:

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Consumer Complaint Handling in America: Complaint handling practices of business, state
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Consumer Complaint Handling in America: Complaint handling practices of business, state

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Complaint Handling Practices of Business, State Local Government and Private Voluntary Agencies, and a Review of Recent Studies. - 1986. - III, 8, 104 S.
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Serving the American Public
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Serving the American Public

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Fed. agencies were directed to survey their customers to see what kind of service people want and whether they are getting it; to give customers choices and eas