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Conflict Management and Resolution provides students with an overview of the main theories of conflict management and conflict resolution, and will equip them t
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“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a
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This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict ma
Managing Conflict
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Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale ind
The Complete Guide to Conflict Resolution in the Workplace
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People thrive on conflict in most areas of their lives - football games, political debates, legal disputes - yet steer clear from workplace conflicts. But confl