Related Books

An Examination of Selected New York City Transit Authority Performance Indicators for the Division of Rapid Transit
Language: en
Pages: 74
Authors: New York (State). Metropolitan Transportation Authority. Office of the Inspector General
Categories:
Type: BOOK - Published: 1986 - Publisher:

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An Examination of Selected New York City Transit Authority Performance Indicators for Surface Transportation
Language: en
Pages: 46
Authors: New York (State). Metropolitan Transportation Authority. Office of the Inspector General
Categories:
Type: BOOK - Published: 1986 - Publisher:

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A Handbook for Measuring Customer Satisfaction and Service Quality
Language: en
Pages: 222
Authors: Morpace International
Categories: Business & Economics
Type: BOOK - Published: 1999 - Publisher: Transportation Research Board

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This handbook focuses on how to measure customer satisfaction and how to develop transit agency performance measures. It will be of interest to transit managers
UMTA Abstracts
Language: en
Pages: 204
Authors:
Categories: Local transit
Type: BOOK - Published: 1981 - Publisher:

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Urban Mass Transportation Abstracts
Language: en
Pages: 562
Authors:
Categories: Local transit
Type: BOOK - Published: 1980-07 - Publisher:

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